FAQ

Roni N. Jewellery attains superior diamonds that are above the standard Four C's of diamond jewellery. We exclusively sell diamonds that are cut to precise proportions, which bring out the symmetry of each stone, emphasising the brilliance of each Roni N. diamond. Our in-house appraisal assures you of the quality and ethical sourcing of your diamond. All of our jewellery comes with a GIA or IGI certificate for insurance purposes. 

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We have certified diamond experts on-site and ready to assist you with any inquiries. If you're unsure what diamond to purchase, or need a little help understanding The Four C's, one of our jewellery experts is happy to help.

Should you have any questions or inquiries, please contact us at info@roni-n.com 

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Every piece of Roni N. Jewellery has an in-house appraisal. For insurance purposes, all jewellery comes with a GIA or IGI certificate. 

Should you have any questions or inquiries, please contact us at info@roni-n.com 

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All jewellery purchased from Roni. N Jewellery is eligible for a free cleaning every six months. We also offer free prong tightening, re-polishing and rhodium plating 

For more information, contact our customer service team at info@roni-n.com.

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When you place an international order, we will ship it to you for free. Once the package arrives in your country, the courier will contact you to collect any taxes or duties. Shipping is booked via FedEx International Priority for orders over $1,000 in value. Shipping takes one week in Asia/Asia Pacific and up to two to three weeks in other destinations.

For more information, contact our customer service team at info@roni-n.com.

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The Four Cs - Carat (size), Colour, Clarity and Cut - are the industry-grade standards from the Gemological Institute of America (GIA and IGI). Every diamond is specifically graded on these features.

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We ship every loose diamond and diamond engagement ring with an independent GIA or IGI lab report. This report can be examined by a qualified gemologist and compared against the unique characteristics of your diamond. Furthermore, every diamond has a laser inscription that matches the number on the GIA or IGI certificate.

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Smaller diamonds are cut in factories around the world and are available in a variety of qualities. The lowest quality diamonds are usually labelled as ‘commercial’ and consist of I/J/K colour and I1 clarity. The highest quality diamonds are often referred to as ‘collection’.

Collection diamonds are finer in both colour and clarity. They are precisely cut to maximise fire and brilliance. Collection-quality diamonds are only available from limited factories around the world. 

We pride ourselves on using collection diamonds in all of our engagement designs.

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Roni N. Jewellery only sells diamonds that are 100% natural and untreated.

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We add new diamonds to our inventory on a daily basis.

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We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal and wire transfers.

Many customers purchasing items valued over $1,000 prefer paying by wire transfer. Wire transfer orders receive a 1% discount from our listed price. Customers paying by wire transfer will receive wiring instructions once they have completed the check-out process. We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped.

Credit card orders can be placed online using our secure server. For security purposes, Roni N. Jewellery may request additional documentation (such as identification, drivers’ license, photocopy of credit card) on some transactions.

Should you have any questions or inquiries, please don’t hesitate to contact us at info@roni-n.com

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We keep your information 100% private and confidential.

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Yes. Any diamond can be exchanged for 100% credit towards a new purchase valued at least 2x the original amount. The diamond being upgraded must be in its original condition, accompanied by its original laboratory grading document and with the original invoice.

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We ship our jewellery internationally. We deliver to your home, business, APO, or nearest FedEx location.

Some countries we have shipped to include:
Australia, Austria, Bermuda, Canada, China, Denmark, Finland, Germany, Greece, Hong Kong, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Trinidad and Tobago, United Arab Emirates, United Kingdom, United States.

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Roni N. Jewellery provides fast, free shipping to all order destinations, regardless of order value.

International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country - so please check with local authorities prior to placing your order to confirm taxes and duties.

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Yes. Our items are fully insured during transit. All purchases require a signature at the time of delivery.

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